Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

• Account Information: Email address, name, and password
• Payment Information: Processed securely through Dodo Payments (we do not store your full payment card details)
• Usage Data: Information about how you use our Service, including video generation history

Automatically Collected Information

• IP address and browser type
• Device information
• Pages visited and features used
• Time and date of visits

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your account
• Send you updates, security alerts, and support messages
• Analyze usage patterns to improve user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Third-Party Services

We use trusted third-party services to operate Keyvello:

• Dodo Payments: Payment processing for subscriptions and credit purchases
• Supabase: Database and authentication services
• OpenAI: AI script generation
• ElevenLabs: AI voice synthesis
• Fal.ai: AI image generation
• Cloudflare R2: Video storage and delivery
• Google Analytics: Website analytics and performance monitoring

Each of these services has their own privacy policies governing their use of your data.

4. YouTube API Services

When you connect your YouTube account to Keyvello, we access your YouTube account to:

• Upload videos you create using Keyvello directly to your YouTube channel as YouTube Shorts
• Access basic channel information to confirm successful uploads

We comply with the YouTube API Services Terms of Service.

Keyvello's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke Keyvello's access to your YouTube account at any time by visiting your Google Account permissions page.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption of data in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged into your account
• Remember your preferences
• Analyze site traffic and usage (via Google Analytics)
• Improve our Service

You can control cookies through your browser settings, but disabling them may affect your experience with our Service.

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at support@keyvello.com.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

9. Children's Privacy

Keyvello is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

support@keyvello.com